Keep Calm & Clip Em In – Shipping Policy
Thank you for shopping with Keep Calm & Clip ‘Em In. Below you’ll find everything you need to know about how we process, ship, and deliver your order including physical extensions and digital products.
Order Processing
All orders are processed within 1–2 business days of being placed (Monday–Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing the next business day.
During busy periods (such as promotions or restocks), processing may take up to 5 business days we’ll always aim to get your order out to you as quickly as possible, and you’ll receive a confirmation email once it ships.
Delivery Times & Costs
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United Arab Emirates | 2–4 business days | AED 20 |
| United Kingdom | 5–7 business days | £5.99 |
| United States of America | 7-14 business days | £10.99 |
| Europe | 7–10 business days | £7.99 |
| Rest of World | 7–14 business days | £10.99 |
Delivery Times & Costs
Delivery times are estimates from the date of dispatch, not the date of order, and may vary slightly depending on your location and local customs processing.
Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with your tracking number and a link to follow your parcel’s journey. Please allow up to 24 hours for tracking information to update after dispatch.
Digital Products (e.g. Hair Extensions: The Beginner’s Guide)
Digital products are delivered instantly via email upon successful payment. You’ll receive a download link at the email address provided at checkout. If you don’t see it within a few minutes, please check your spam/junk folder before contacting us at enquiry@keepcalmandclipemin.com.
Customs, Duties & Taxes
For international orders outside the UAE, please note that your order may be subject to import duties, taxes, or customs fees charged by your local authority. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Delays
While we do everything we can to ensure your order arrives on time, delivery times are estimates and not guaranteed, particularly during peak seasons or due to circumstances outside our control (customs delays, courier disruptions, weather). If your order is significantly delayed, please reach out to us and we’ll help track it down.
Questions?
If you have any questions about your shipment, please contact us at enquiry@keepcalmandclipemin.com and we’ll be happy to help.